Terms & Conditions

Introduction

Welcome to Viand Global. These Terms and Conditions govern your use of our website and services related to agricultural exports. By accessing our website or engaging with our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

Our Services

Viand Global provides the following services:

Export of premium agricultural products including Foxnut (Makhana), Wheat Bran, and Corn

Quality assurance and certification services

Custom packaging and private labeling solutions

Global logistics and shipping coordination

Market consultation and business development support

Order Terms & Conditions

When placing orders with Viand Global, the following terms apply:

Order Placement

All orders must be confirmed in writing with detailed specifications

Minimum order quantities may apply for certain products

Prices are subject to confirmation and may vary based on market conditions

Lead times will be communicated upon order confirmation

Payment Terms

Payment terms will be agreed upon before order confirmation

Advance payment may be required for new customers

Late payment charges may apply as per agreed terms

All payments must be made in the agreed currency

Quality Assurance & Delivery

We are committed to delivering high-quality products:

All products undergo rigorous quality testing before shipment

Certificates of analysis and quality reports are provided

Delivery schedules are communicated and tracked

Force majeure events may affect delivery timelines

Liability & Limitations

While we strive for excellence, certain limitations apply to our liability:

Our liability is limited to the value of the specific order in question

We are not liable for delays caused by customs, weather, or other external factors

Claims must be reported within 30 days of delivery

Consequential or indirect damages are excluded

Intellectual Property

All content on our website and marketing materials is protected by intellectual property rights:

Website content, logos, and trademarks are owned by Viand Global

Unauthorized use or reproduction is strictly prohibited

Product specifications and technical data remain confidential

Governing Law & Disputes

These terms are governed by Indian law, and any disputes will be resolved through:

Jurisdiction of courts in New Delhi, India

Arbitration proceedings as per Indian Arbitration Act

Mediation preferred for commercial dispute resolution

Contact Information

For any questions regarding these Terms & Conditions or to discuss specific contract terms, please contact us:

Email:legal@viandglobal.com

Phone: +91 817-790-9441, +91 727-651-5586

Address: E-51 Chandra courtyard, Chandra vihar colony, Dhanbad, Jharkhand, India